Privacy Policy

Who we are

Frejen Wise Solutions, Lda with fiscal number 516343190 and headquarters at Rua da Costeira, N.º 234, Travessós 4820-779 Fafe, Portugal.

Why this privacy policy?

This policy intends to inform users about the general rules for the processing of personal data. Personal data are collected and processed in strict compliance with the data protection regulation of the European Union (EU), namely the UE Regulation 2016/679 of the Council and European Parliament of 27 April 2016, also called GDPR.

What does this privacy cover?

This privacy policy applies exclusively to the collection and processing of personal data for which Frejen Wise Solution is responsible for its respective treatment, namely those collected in the contact form available on the website www.frejen.pt.
This website may include external links to other websites that are unrelated to Frejen Wise Solutions. The share of such links is done in good faith, and Frejen Wise Solutions cannot be held responsible for the collection and processing of personal data carried out through these websites. Frejen Wise Solutions does not assume any responsibility for such websites, in particular their accuracy, credibility, and features available in them.

What is personal data?

Personal data is any information, of any kind, and regardless of its support, related to an identified or identifiable singular person.
It is considered identifiable any singular person that can be identified, directly or indirectly, by its name, identification number, location data, electronic identifiers, or one or more specific characteristics of their physical, physiological, genetic, mental, economic, cultural, or social aspects.

What is the processing of personal data?

Processing of personal data consists in one operation or set of operations carried out on personal data or sets of personal data, through automated means, or not, namely the collection, registering, organization, structuring, conservation, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, limitation, deletion or destruction.

Who is responsible for the processing of personal data?

The responsible for the procession of personal data is the Frejen Wise Solutions, Lda.

Which kind of personal data is processed?

Frejen Wise Solutions process the personal data collected through the contact form available on the website. Collected data contains information such as the name, phone number or the email.
If there is previous informed consent, the user can withdraw it at any time, without, however, compromise the legality of the processing of data based on the previously given consent.

What rights you have over your data

As the owner of the personal data, users, can at any time, access, rectify, update, limit, and erase their data (except for those data that are indispensable for the provision of services by Frejen Wise Solutions or the compliance of  egal obligations), the right to object the use of data for commercial purposes by Frejen Wise Solutions and the withdrawal of consent, without compromising the lawfulness of the processing carried out under such consent, as well as the right to data portability.

Who are the recipients of personal data?

Without prejudice to the recipients indicated throughout this privacy policy, Frejen Wise Solutions may communicate the User’s personal data, to fulfill legal obligations.

What are the purpose of the processing of personal data and respective legal basis?

In general, the collected personal data is used to respond to the contact requests performed by the user through the contact form available on our website.

Additionally, personal data may also be processed to fulfil legal obligations such as investigation, detection, and prosecution of criminal crimes.

How long are personal data conserved?

The period for which personal data is stored and maintained varies according to the purpose for which the information is processed.

Effectively, there are legal requirements that obligate the kept of the data for a minimum period. Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum necessary period to pursue the purpose that motivated the gathering and processing of data, as defined by law.

What are your rights as the owner of personal data?

As the owner of the personal data, users, can at any time, access, rectify, update, limit, and erase their data (except for those data that are indispensable for the provision of services by Frejen Wise Solutions or the compliance of legal obligations), the right to object the use of data for commercial purposes by Frejen Wise Solutions and the withdrawal of consent, without compromising the lawfulness of the processing carried out under such consent, as well as the right to data portability.

How can users access, rectify, update, limit, delete, oppose against personal data processing, or remove the consent?

Without prejudice to the requirements of the GDPR, the owner of personal data may, directly or by written request, addressed to the responsible for data processing, through the provided contacts, available on the website, exercise its rights.

What measures are taken to ensure the security of the personal data?

Frejen Wise Solutions has adopted technical and organizational security measures, to ensure the protection of personal data against its dissemination, loss, misuse, alteration, processing, or unauthorized access, as well as against any other form of illicit treatment.

The contact form used on our website requires encrypted browser sessions and all personal data provided are stored securely on Frejen Wise Solutions servers.

Notwithstanding the security measures adopted by Frejen Wise Solutions, Frejen Wise Solutions alerts everyone who uses the Internet that they must adopt additional security measures, namely, ensuring that they use a computer and a browser updated in terms of security “patches”, with an active firewall, antivirus and antispyware and that ensure the authenticity of the websites they visit on the internet and avoid websites whose reputation  hey do not trust.

Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.